Don't worry, we've made this as easy as possible. You can register your return via our returns page and see the steps to follow to return or exchange the item.

We're sorry this happened, but don't worry. We offer a 5-year warranty, and if there's anything wrong with your item, you can always contact us via the contact form, and we'll get back to you within 24 hours!

We'll hand the order over to the postal service, which will then deliver it to you. You'll receive a tracking number from them. For a complete order status, please enter your order number and email address via our chat. The information will then be shared with you, keeping you up-to-date on the shipping process.